La Petite Alice

Privacy Policy

At La Petite Alice, we care deeply about your privacy and the protection of your personal data.
This Privacy Policy explains how we collect, use, and protect your information when you visit our website or place an order.

Who We Are

La Petite Alice is operated by Kaip miške, MB, a company registered in Lithuania under number 304784008, with VAT code LT100012278815. Our registered address is Kukučių g. 70, Grabių k., LT-92381 Klaipėdos r., Lithuania.

If you have any questions regarding your data, you can contact us at any time.

What Information We Collect

When you place an order, we collect the information necessary to process and deliver it, such as your name, billing and shipping address, email address, and any details related to your purchase. In some cases, you may also provide a phone number.

When you browse our website, certain technical information is collected automatically, including your IP address, browser type, device information, and how you interact with our pages. This helps us understand how our website is used and how it can be improved.

If you choose to subscribe to our emails, we collect your email address and information about how you interact with our messages, such as whether they are opened or clicked.

How We Use Your Information

We use your personal data to fulfill your orders, communicate with you, and provide customer support. This includes sending order confirmations, updates, and any necessary service-related messages.

With your consent, we may also use your email address to send you news, updates, and offers related to La Petite Alice. You can unsubscribe at any time using the link included in our emails.

We also use certain data to improve our website, better understand our customers, and ensure the security of our services.

Legal Basis for Processing

In accordance with the General Data Protection Regulation, we process your data on different legal bases depending on the context.

When you place an order, your data is processed as part of the contract between you and us. When you subscribe to marketing communications or accept cookies, we rely on your consent. We may also process certain data to comply with legal obligations, such as accounting requirements, or based on our legitimate interest in improving our services and protecting our business.

Sharing Your Information

We only share your personal data when it is necessary to operate our business and provide our services.

This includes sharing information with payment providers to process transactions, with shipping carriers to deliver your orders, and with our email marketing provider, Omnisend, to manage communications.
We also use analytics and advertising tools, including services provided by Meta Platforms, which may process certain data through technologies such as the Meta Pixel. These tools help us understand how visitors interact with our website and allow us to improve our communication and advertising.

All third parties we work with are required to handle your data securely and only for the purposes we specify.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to ensure it functions properly, to analyze usage, and to improve your experience.
Some of these technologies, including the Meta Pixel, allow us to better understand how our website is used and how our advertising performs.
You can manage or disable cookies at any time through your browser settings or through the cookie banner displayed on our website.

Data Retention

We keep your personal data only for as long as necessary.
Information related to orders is retained for legal and accounting purposes. If you have subscribed to our emails, your data will be kept until you choose to unsubscribe. Other technical or analytical data is retained only as long as needed to improve our services.

Your Rights

Under GDPR, you have the right to access the personal data we hold about you, to request corrections, or to ask for its deletion.

You may also request that we restrict or stop processing your data, and you have the right to withdraw your consent at any time, particularly in relation to marketing communications.
If you believe your data has been handled improperly, you also have the right to lodge a complaint with your local data protection authority.

To exercise any of your rights, you can simply contact us.

Data Security

We take appropriate technical and organizational measures to protect your personal data and to prevent unauthorized access, loss, or misuse.
However, no method of transmission over the internet can be guaranteed to be completely secure.

Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of those sites.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The most recent version will always be available on this page.